Bonus Policies

Unless stated otherwise all bonuses are sticky bonuses meaning that the bonus itself may not be withdrawn at any time.

In the event of quick withdrawal attempts remember that losses are deducted off of deposits not bonuses.

You have to meet wagering requirements to cash out/withdraw any winnings generated through your bonus. You may forfeit all winnings and bonuses and cash out the balance at any time without meeting play through requirements.

TO MAKE IT CLEARER, bonuses are lost last after you've lost all deposits and winnings.

If you happen to redeem a bonus lower than 600% the maximum withdrawal you may receive is twice the amount of the redeemed bonus. All remaining funds will be removed from your account once your withdrawal is processed. If 2 or more bonuses are redeemed without zeroing out then the lowest maximum withdrawal amount will be assessed and paid. The maximum withdrawal amount limitations are permanent once you take a bonus and all withdrawals are limited to being a maximum of whatever the last maximum cash-out was on your last redeemed bonus**. Whether you took a bonus on your recent deposits or not will be considered irrelevant.

** The only case in which this does not apply is if it is explicitly stated with your current bonus that there is no maximum cash out associated with it.

Policy on all bonuses of 1000% and above

The wagering requirements on all bonuses of 1000% and above are 60 times the amount of the deposit + bonus. The maximum withdrawal amount on such bonuses is half that of the bonus. All remaining funds will be removed from your account once your withdrawal is processed.

For example:

	If you win: If you deposit $ 100 and get a 20% bonus (That makes your total $ 120) and you win $ 20 then your withdrawal amount may not exceed $ 120. ($ 100 + 20 + 20).
	If you lose: If you deposit $ 100 and get a 20% bonus (That makes your total $ 120) and you lose $ 20 then your withdrawal amount may not exceed $ 80. ($ 100 - 20).
	ZERO OUTS A zero out is defined as any balance of $ 1 or less. Play through requirements carry over if you don't zero out and redeem 2 or more bonuses. **Please ENSURE that you logout after zeroing out and depositing again otherwise the zero out will not be recorded**

EXAMPLES:

Connect 2 Casino does not wish to limit it's players in any way hence players are allowed to play any and all games they want even with bonus money!

BUT you need to have the required playthrough numbers in the Slot machines before you may request withdrawals:

Playthrough numbers don't increase when playing any other game.
Multihand Video Poker Games do not count toward meeting the wagering requirements.

Physical Addresses
We currently do not pay out winnings to players who provide APO/FPO or any kind of P.O.box addresses in their account. Players who provide such addresses will not be paid winnings and will have their deposits returned.

Policy on bonuses where Blackjack or Video Poker
count towards wagering requirements
The maximum withdrawable amount on such bonuses is twice your deposit. All remaining funds will be removed from your account once your withdrawal is processed.

Policy on "cash backs"
All "cash backs" are considered bonuses that need to be wagered 30 times before any withdrawals may be made. All other standard bonus rules mentioned on this page apply to the "cash backs".

Policy on Free chips

	Unless otherwise stated along with the bonus offer, all free chips are required to be played through 40 times (40X playthrough) before withdrawal requests can be made.
	You may open only one account per: household, computer or person. No winnings shall be paid if we detect multiple accounts.
	Maximum payout on a free chip is five times the amount of the chip after meeting playthrough requirements. Your account balance will be reduced to zero after making the withdrawal. Any real money deposits and bonuses on those real money deposits will of course remain unaffected.
	Any winnings made off of free chips will only be sent via Neteller.
	We will need a picture ID or a copy of a credit card for age verification before paying out winnings.

Account banning
We reserve the right to ban/close your account at any time at our sole discretion.

If your account is banned and you have violated one or more of the rules stated at this website then all your winnings & bonuses shall be null and void and your deposit shall be returned to you. At his discretion, the manager may void only the player's winnings, leave his bonus and allow a player to continue playing if the violation was unintentional (such as a double account) if the player promises to be more careful in the future.

In the event that your account is banned and you have not violated any of the rules stated at this website then these are the steps accounting will follow to complete our business with you (in chronological order) :

1. All deposits will be returned within 72 hours of banning

2. All winnings will be sent to you (via your method of choice) within 30 days of banning

Please note that when we say "All deposits" it refers to deposits that you still had in your account at the time of banning. Not deposits that you've already lost.

In the same tune, when we say "all bonuses" it refers to bonuses that you still had in your account at the time of banning. Not bonuses that you've already zeroed out.

Once banned, you may never open another account with Connect 2 Casino. If it is detected that a previously banned player has opened more account (s) then those accounts shall be banned immediately and we shall not be returning the deposits or winnings in those accounts.

The precedent for the "account banning" rules was set when the entire country of Denmark was banned. As is common knowledge now, all winnings were paid out within the specified 30 days. We have come to understand from several industry experts that this rule is unique at Connect 2 Casino because almost all other casinos cheat the players out of their winnings when they ban them.

Affiliates shall not be paid for "banned players". Rather, fines may be imposed on affiliates that consistently send us players that get banned.

Honest players should never have a problem cashing in winnings @ Connect 2 Casino. Please contact management@Connect2Casino.com to escalate if you feel you've been unfairly treated by a Connect 2 Casino employee.

In the event that any rules mentioned on the "Promotions" page contradict the rules mentioned here then the promotions page rules will supersede over the rules here.

We may amend these policies at any time by posting the amended policies on our site. It is the user's responsibility to ensure that he is aware of the current policies every time he makes a deposit. New policies will not be applied retroactively. Rather, the policies mentioned on the site at the time the user made the deposit will apply until the user takes a withdrawal, 'zeros out' or deposits again (whichever is first). All further withdrawals shall be subject to the latest policies mentioned at this site.